Express Service Kiosks
At Brookvale Mitsubishi, we value your time and strive to provide you with a convenient and efficient service experience. That's why we proudly offer our Brookvale Mitsubishi Express Service Kiosks for a streamlined check-in and check-out process. Like the ease of an airline kiosk, you can now check-in from the comfort of your own home the night before your appointment. With a quick check-in that takes under 2 minutes, accessible from anywhere, we aim to save you time and make your experience hassle-free. When you arrive on the day of your appointment, simply drop off your keys using our self-service kiosk located in the Service Department, and you're good to go.
Skip the queues and enjoy the convenience of our express kiosks, allowing you to check-in, park your vehicle, and drop off your keys, all while avoiding peak service drop-off and pick-up periods.
1. Convenient Home Check-In the Night Before
The night before your service appointment, expect to receive an SMS from Brookvale Mitsubishi Service Centre offering you the option to 'check-in from home'.
Click on the provided link to initiate the check-in process. Answer a few questions, including your preferred contact method and service appointment details. Once you've reviewed and signed, your check-in is complete, and you're all set to drop off your Mitsubishi vehicle.
2. Effortless Drop-Off
Upon your arrival at Brookvale Mitsubishi, park your vehicle in the designated numbered bays, and follow the signage to our Express Kiosks.
At the kiosk, select the 'check-in' option and enter your details, such as your mobile number or registration. Add your parking bay number and easily drop your keys into the automatic locker. It's a straightforward process.
You will receive a confirmation SMS acknowledging the check-in of your Mitsubishi vehicle, and our team will promptly proceed with your scheduled service.
3. Hassle-Free Check-Out
We will notify you via your preferred contact method when your vehicle is ready for collection. If any payment is required, you will receive a notification. You can choose to collect your vehicle using the kiosk or, if you prefer, you can speak to our dedicated Brookvale Mitsubishi Service team.
Opting for the kiosk check-out? You will receive a security code to access your Mitsubishi vehicle keys from the kiosk locker. Enter the code, retrieve your keys, and find your Mitsubishi vehicle conveniently parked in a designated bay.
At Brookvale Mitsubishi, we continuously strive to enhance your experience throughout your Mitsubishi journey. This innovative Service experience is designed to minimize wait times and provide convenience. Rest assured, our professional Brookvale Mitsubishi Service team is always available to assist you or provide in-person check-out if you prefer.